Conditions of Use

Orders are dispatched from Peters Research Ltd. in the UK.

All UK orders are subject to VAT. For other European Economic Community (EEC) companies registered for VAT, please provide your VAT registration number with your order, in which case no VAT will be applied. EEC orders from companies not registered for VAT are subject to VAT. For orders from Europe outside the EEC and the rest of World, no VAT will be applied. Where applicable, VAT will be applied at the UK rate. For orders from Europe outside the EEC and Rest of World, any import taxes due are the sole responsibility of the purchaser, and should be paid directly by the purchaser to the appropriate authority.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

If your item is not in stock we will contact you.

If there are any issues please contact us and we will deal with them immediately.