Technical Support

Getting Help

First please read the documentation provided.

Answers to common questions can be found on our web site.  Please select Elevate on the web from the Help menu, while connected to the Internet.

If you still have questions about using Elevate, please contact us stating:

  1. Your name, company and contact details.
  2. The version of Elevate you are using (to check these details, select About Elevate on the Help menu).
  3. A brief description of the problem.

Our contact details are as follows.  Email is our preferred means of communication as it allows us to give a fast, but considered response to your question.  It is helpful if you attach a copy of the .elvx Elevate document to your email.


This email address is being protected from spambots. You need JavaScript enabled to view it.

postal address

Bridge House, Station Approach, Great Missenden, Bucks, HP16 9AZ, United Kingdom


+44 (0)1494 717821

Your Feedback Counts!

We want to hear your comments on Elevate, so that we can make it even better.  What additional features would you like to see?  Does anything annoy or frustrate you?

Although we cannot promise to incorporate every request, all suggestions will be seriously considered.  Please contact Technical Support at any time.